AI & Business Automation · KwaZulu-Natal
AI & Business Automation in Durban
For Durban businesses handling shipping documents, supplier invoices and customer queries, AI and automation take repetitive reading and typing off your team.
Local context
Doing business in Durban.
We build workflows that pull data out of documents, update your systems and flag anything that needs a person's attention.
Durban is home to one of Africa's busiest ports, and much of eThekwini's economy grows out of that: logistics, freight and manufacturing, alongside tourism along the coast and a large retail sector. Many Durban businesses serve customers across KwaZulu-Natal and inland, so their website often does the first round of selling.
We don't have an office in Durban. Our studio is in Kuils River, Cape Town, and we work with Durban businesses remotely, through video calls, WhatsApp and email.
Use cases
Built for Durban.
- Logistics & transportWaybills and delivery notes read into your system automatically.
- ManufacturingPurchase orders and supplier documents processed automatically.
- Hospitality & tourismAn assistant that answers routine guest questions about rates, directions and check-in times.
- RetailAutomatic answers to stock and opening-hour questions.
- Workflow automation
- Invoices and payment reminders
- Lead capture and routing
- Scheduled reports
- Customer notifications
Pricing
Priced in writing.
The quote is the price.
- Discovery and written scopeA conversation about the problem, then a written planfree
- BuildDelivered in milestones you approvefixed written quote
- Hosting and supportQuoted with the buildmonthly
Questions
Durban, answered.
Can automation read waybills and delivery notes?
In many cases, yes. AI document processing can extract fields such as reference numbers, dates and quantities from standard documents. We test it on your real samples first and show you how reliable it is before you depend on it.
Do you have an office in Durban?
We don't have an office in Durban. Our studio is in Kuils River, Cape Town, and we work with Durban businesses remotely, through video calls, WhatsApp and email.
Should we automate everything at once?
No. We usually start with the one process that wastes the most time, prove it works, then move on to the next.
How is it priced?
A fixed written quote for the build, and a monthly fee for hosting and monitoring where the automation runs on our infrastructure.
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